Business Hours - While we work 365 days a year, our "office hours" are from 9:00 AM to 5:00 PM Monday Through Friday. All voicemails, emails and text messages (with the exception of emergencies from current clients) will be returned within 1 business day.
The preferred method of contact is email. Please contact us at firstname.lastname@example.org.
We answer emails very quickly (within 24 hours) so if you don't receive a response, please resend the message or call us.
If you have last minute or emergency needs, please call us at (904) 220-4990.
If you leave a message while we are caring for your pet and would like an update, we will return your call as soon a possible.
Inquiries regarding our services are returned within 24 hours.
We gladly accept text message for letting us know you've returned from a trip or to request an update on your pets while you are away.
We cannot accept text message scheduling request as they can be easily deleted in error or overlooked.